Country or territory
Contact
Opening hours
Austria
+0800 295547
Email Austria
24 hours, 7 days a week
9am to 6pm CET, Monday to Friday – German language available
Belgium
+32 2700 6781
Email Belgium (English only)
24 hours, 7 days a week
Croatia
+381 11 2631 327
8.30am to 4.30pm, Monday, Thursday and Friday
Czech Republic
+420 224 815 378
9am to 5.30pm, Monday to Friday
Denmark
+45 70 25 40 20
+45 433 149 76
9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm-1pm
For qantas.com queries
Finland
+358 9 72 519 763
Email Finland (English only)
24 hours, 7 days a week
France
+33 1 57 32 92 83
Email France
24 hours, 7 days a week,
9am to 6pm CET, Monday to Friday – French language available
Germany
+49 69 299 571 421
Email Germany
24 hours, 7 days a week
9am to 6pm CET, Monday to Friday – German language available
Greece
+30 210 9341500
9am to 5pm, Monday to Friday
Hungary
+36 1 987 6775
9am to 5pm, Monday to Friday
Israel
+972 3 7952133
8.30am to 5pm, Sunday to Thursday
Italy
+41 44 511 1237
Email Italy
24 hours, 7 days a week,
9am to 6pm CET, Monday to Friday – Italian language available
Malta
+356 2364 4096
9am to 5.30pm, Monday to Friday
Netherlands
+31 20 2035425
Email Netherlands (English only)
24 hours, 7 days a week
Norway
+47 800 14 801
+47 230 246 49
9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm-1pm
For qantas.com queries
Poland
+48 22 625 3093
9am to 5pm, Monday to Friday
Portugal
+34910602753
9am to 2pm, 3pm to 6pm, Monday to Friday (closed 2pm to 3pm)
Republic of Ireland
+353 1 407 3278
1800 556 135 (within Ireland)
24 hours, 7 days a week
Russia
+7 495 641 5121
9.30am to 3.30pm, Monday to Friday
Spain
+34910602753
9am to 2pm, 3pm to 6pm, Monday to Friday (closed 2pm to 3pm)
Sweden
+46 8 590 000 90
+46 8 593 663 82
9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm-1pm
For qantas.com queries
Switzerland
+41 44 511 1237
Email Switzerland
24 hours, 7 days a week,
9am to 6pm CET, Monday to Friday – German, French, Italian langages available
Turkey
+90 212 2511315
9am to 5.30pm, Monday to Friday
United Kingdom
0800 964 432 ## (within UK)
0845 7 747 767^
Call cost up to 7 pence a minute (inc VAT) for 084 numbers.
24 hours, 7 days a week