ADDITIONAL DRIVERS – Additional driver fee of $3.00 per day.
AGE – Renters and additional drivers must be minimum 21 years of age with a valid drivers license and a major credit card in their own name. Drivers 21-24 years 5 USD per day surcharge will apply. Additional drivers $3.00 USD per day surcharge. There is no charge for additional driver if spouse and over the age of 25 years. Max age or renters – 75 years. If the driver has a physical disability, there is no charge for additional driver. All valid drivers licenses accepted.
BUSINESS HOURS – The office open from 07:30am to 09:00pm. monday to saturday. Sunday : 08:00am to 08:00pm
CANCELLATION – A Credit Card Guarantee is require for each reservation made for locations in the Dominican Republic. Customers who fail to cancel their reservation at least 24 hours prior to the reservation through the same source that the reservation was made, or fail to show up for their rental, will be subjects to a one day of rental charge or 50.00 dollars fee, whichever is higher.
3 PROTECTION PLANS PACKAGES OPTIONS ARE AVAILABLE AT THE COUNTER AS FOLLOWS: BASIC PROTECTOR USD $ 11.99
Hassel free-walk away coverage that reduces the financial responsibility of the renter in case of damages to the rental vehicle product of a collision or rollover, to an amount or deductible of USD 800.00 if cars and USD 1,200.00 if Jeeps, Minibuses and / or trucks.
GRAND PROTECTOR PLUS USD $ 26.99
It¿s our most complete coverage plan. Hassel free-walk away coverage that reduces the financial responsibility of the renter to $0.00 to any vehicle class in case of damages to the rental vehicle product of a collision or rollover. Provides coverage to any cost resulting from road hazard flat tires, punctured tires, curb damage and cuts, any cost resulting from a road hazard stone chip to the windshield or in case of a cracked windshield. Also Provides coverage in case of theft of the vehicle and 50% financial coverage for the cost of replacement of stolen parts and/or accessories. Coverage exonerates the renter for unintentional damage caused to the interior of the rented vehicle and/or spillage of food or drink, exempts the renter and all authorize additional drivers from any loss of rental income resulting from an accident while the vehicle is in the repair facility. The coverage also includes our trip interruption benefit that reimburses for any taxis or emergency transportation, hotel accommodation and fares for up to $250.
GRAND PROTECTOR USD $ 21.99
Hassel free-walk away coverage that reduces the financial responsibility of the renter to $0.00 in case of damages to the rental vehicle product of a collision or rollover, (Deductible of USD 1,200.00 for Jeeps, Minibuses or trucks). Provides coverage to any cost resulting from road hazard flat tires, punctured tires, curb damage and cuts, any cost resulting from a road hazard stone chip to the windshield or in case of a cracked windshield. Also provides coverage in case of theft of the vehicle.
DRIVERS LICENSE – Canadian, US and International valid driver license accepted. International License will be required if license is not in Roman Alphabet. International License must be accompanied by the drivers domestic license to be valid.
GAS – Customer must deliver vehicle with the same amount of gas as received. If returned with less amount, gas will be charged at locations rate (50% over regular current gas price). The customer will have the option to prepay for the full tank at regular current gas price at check out and not have to worry anymore about gas.
GEOGRAPHIC – No travel outside the country. Prohibit to cross the border with Haiti.
HOLDING RESERVED VEHICLES – Vehicles are held for two hours after reserved arrival time. When flight details are provided, we will hold vehicle for up to two hours after flight arrival. In the event of delays, you may call or e-mail us to advise of any changes in your pick up time. After the two hour window, you will be considered a no-show and we may or may not be able to honor your reservation, depending upon availability.
LIABILITY PROTECTION COVERAGE – IN THE DOMINICAN REPUBLIC LIABILITY INSURANCE IS REQUIRED ON ALL RENTAL VEHICLES. RENTERS WILL BE REQUIRED TO EITHER PROVIDE WRITTEN PROOF OF LIABILITY COVERAGE FOR THE DOMINICAN REPUBLIC FROM A THIRD PARTY OR PURCHASE SUPLEMENT LIABILITY INSURANCE. IF RELYING ON THIRD PARTY THE RENTER WILL BE REQUIRED TO PROVIDE WRITTEN PROOF OF LIABILITY COVERAGE FOR THE DOMINICAN REPUBLIC. THE REPRESENTATION OF CREDIT CARD OF PERSONAL AUTO INSURANCE IS NOT PROOF OF COVERGEG. SUPPLEMENTAL LIABILITY INSURANCE (SLI) PROTECTS YOU AGAINST CLAIMS FOR INJURY/DAMAGE YOU CAUSE TO THIRD PERSONS/THEIR PROPERTY. IT DOES NOT COVER INJURY TO YOU OR DAMAGE TO THE RENTED VEHCILE. PROPERTY DAMAGE/PUBLIC LIABILITY COVERS UP TO 100.000.00USD. COST 17.99 USD PER DAY. COLLISION DAMAGE WAIVER – CDW – IS OPTIONAL PROVIDING THE FOLLOWING CONDITIONS IS MET. WRITTEN PROOF OF COVERAGE FROM THE DOMINICAN REPUBLIC FROM A THIRD PARTY IS PRESENTED AT THE TIME OF RENTAL. IF YOU HAVE PURSHASED OR ARE RELYING ON THIRD PARTY COLLISION DAMAGE WAIVER ANY DAMAGE TO THE VEHICLE WILL BE CHARGED TO YOUR CREDIT CARD AND THE RENTER WILL NEED TO SEEK REIMBURSMENT FROM THE THIRD PARTY POLICY. THE PRESENTATION OF A CREDIT CARD OR A PERSONAL AUTO INSURANCE IS NOT PROOF OF COVERAGE. A 4000.00 USD CREDIT CARD AUTHORIZATION IS REQUIRED AT TIME OF RENTAL. WITHOUT PROOF THE RENTER WILL BE REQUIRED TO PURCHASE COLLISION DAMAGE WAIVER. COLLISION DAMAGE WAIVER (CDW) REDUCES YOUR FINANCIAL LIABILITY FOR DAMAGE TO THE VEHICLE / ITS PARTS AND ACCESORIES / EXCEPT FOR THEFT / ATTEMPTED THEFT OR VANDALISM / PROVIDED THE VEHICLE IS USED IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THE RENTAL AGREEMENT. CDW INSURANCE DEDUCTIBLE IS 1000.00 USD FOR ECONOMY THROUGH STANDARD VEHICLES / 2500.00 USD FOR SPECIALTY VEHICLES / VANS AND SUVS. EXCLUSIONS APPLY. COST 19.95 USD PER RENTAL DAY. FULL DAMAGE WAIVER (FDW) REQUIRES THE PURCHASE OF CDW AND REDUCES YOUR FINANCIAL LIABILITY FOR DAMAGE TO THE VEHICLE / ITS PARTS AND ACCESSORIES / EXCEPT FOR DAMAGES TO TIRES / WINDSHIELD / INTERIOR DAMAGE / THEFT / ATTEMPTED THEFT OR VANDALISM / PROVIDED THE VEHICLE IS USED IN ACCIRDANCE WITH TERMS AND CONDITIONS OF THE RENTAL AGREEMENT. FDW INSURANCE DEDUCTIBLE IS ZERO FOR ECONOMY THROUGH STANDARD VEHICLES / 1.000.00 USD FOR SPECIALTY VEHICLE / VANS AND SUVS. EXCLUSSIONS APPLY. COST 7.00 USD PER DAY. INTERIOR DAMAGE WAIVER (IDW) IS OPTIONAL AND REDUCES YOUR FINANCIAL RESPONSABILITY FOR DAMAGE TO THE INTERIOR OF THE CAR WHICH IS NOT A RESULT OF AN ACCIDENT. EXCLUSIONS APPLY. COST 2.95 USD PER DAY. GLASS AND TIRE PROTECTION (GTP) IS OPTIONAL AND REDUCES YOUR FINANCIAL RESPONSIBILITY TO GLASS AND THEFT WAIVER (TW)IS OPTIONAL AND REDUCES YOUR FINANCIAL RESPONSIBILITY FOR THE LOSS OF DAMAGE TO THE RENTAL VEHICLE DUE TO THEFT / ATTEMPTED THEFT OR VANDALISM INCLUDING ITS PARTS AND ACCESSORIES. EXCLUSION APPLY. COST 14.00 USD PER DAY. ROAD SIDE ASSISTANCE (RSA) PROVIDES 24 HOUR EMERGENCY ROADSIDE SERVICES AND INCLUDES TOWING / JUMP START / FLAT TIRE CHANGE / LOCKOUT SERVICE / AND EMERGENCY FUEL DELIVERY THERE ARE LIMITATIONS TO COVERAGE. EXCLUSIONS APPLY. COST 3.00 USD PER DAY.
MILEAGE Unlimited mileage on all cars.
ONE WAY RENTALS – One way rentals permitted between Santo Domingo and Punta Cana, Santiago, Puerto Plata and Las Americas International Airport – drop charges will apply – make arrangements directly with location.
PAYMENT WILL BE CHARGED AT THE COUNTER AT THE TIME OF RENTAL. FOR PAYMENT THIS LOCATION ACCEPTS AMEX, VISA, MASTER CARD, CARTE BLANCHE, DINERS CLUB AND DISCOVER CREDIT CARDS. CASH ACCEPTED FOR PAYMENT. PERSONAL CHECKS NOT ACCEPTED. NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.
A SECURITY DEPOSIT WITH A CREDIT CARD AUTHORIZATION EQUAL TO USD 200 TO 3,000 IS REQUIRED AT THE COUNTER. AMOUNT DEPENDS ON THE VEHICLE CLASS AND OPTIONAL INSURANCE POLICY SELECTED (SEE INSURANCE AND CDW SECTION). THE AUTHORIZATION WILL BE CAPTURED AT TIME OF RENTAL. THIS AUTHORIZATION MAY BE USED TOWARD LATE CHARGES, DAMAGES TO THE VEHICLE OR ANY OTHER OUTSTANDING BALANCE UPON RETURN. UNUSED FUNDS WILL BE RELEASED AFTER THE VEHICLE IS RETURNED AND ALL CHARGES HAVE BEEN PAID. CREDIT CARDS ACCEPTABLE FOR AUTHORIZATION ARE VISA, MASTER CARD, CARTE BLANCHE, DINERS CLUB AND DISCOVER.
A CREDIT CARD GUARANTEE IS REQUIRED FOR EACH RESERVATION MADE FOR LOCATIONS IN THE DOMINICAN REP. CUSTOMERS WHO FAIL TO CANCEL THEIR RESERVATION FROM THE SOURCE IT WAS BOOKED, AT LEAST 24 HOURS PRIOR OF THE PICKUP TIME, OR DO NOT SHOW UP FOR THEIR RESERVATION ARE SUBJECT TO A $ 50 USD CHARGE OR ONE DAY RENTAL CHARGE, WHICHEVER IS HIGHER.
SHUTTLE INFORMATION – Thank you for Choosing with Economy Rent A Car represented by Amerirent Rent A Car. Customers who have a confirmed reservation and are staying at a hotel in town need to call 809 687-0505 to arrange for pick up and transport to the rental location. Customers not staying in a hotel simply need to show up at our rental location to rent their vehicle. Please call 809 687-0505 for directions.
Prepaid Debit Cards
Customers who make a prepaid reservation using a debit card need to be aware that the renting location may require a credit card in the renters name be used for leaving a deposit for the rental in order to rent the car. Customers who do not have a credit card may be denied rental.
If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) – Any action due to the COVID-19 pandemic. Please be advised that there may be a charge of up to USD$150.00 handling fee for canceling. If customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email firstname.lastname@example.org.
TAXES AND SURCHARGES: * State sales tax is 18 percent. (Included in reservation total estimate) * Vehicle license recovery fee (VLF) is USD 0.95 per day. (Included in reservation total estimate). * Airport fee is 10 percent. (Included in reservation total estimate). * Proof of liability insurance that is good in the Dominican Republic at the time of rental will be required OR renter MUST purchase the coverage from the location directly. (7.95 p/d + tax). NOTE: Liability is included in all location protection packages (See INSURANCE Section). By renting a vehicle from Economy Rent A Car and Economy Rent A Car affiliates, you hereby agree that any and all disputes and controversies arising out of your reservations and your rental of the vehicle shall be resolved solely and exclusively by binding arbitration administered by the American Arbitration Association.