Please note all bookings must be made at least 24 hours in advance. Please note that the VAT in China on a driven service is 6%
Can I smoke in the vehicle?
No, Avis China does not allow for smoking in their vehicles.
I’ve left the interior of the vehicle very dirty, will I be charged to clean it?
Yes, if the interior of the vehicle has been left in an unclean state and our standard cleaning procedure will not fix it, you will be charged a Specialist Cleaning Charge.
What happens if the car I am in has a break down because of a mechanical failure?
Our drivers are trained to manage the breakdown and will call for another car and possibly driver to come and collect you to complete your journey. Time scales are dependant on your location but we will endeavour to get to you as quickly as we can.